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Secure Port Technology:

SPT Mobile and Web Applications

technologies and tools used in the project

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Project Overview

This case study outlines the user experience (UX) design and development process for the SPT mobile application and its corresponding web-based portal. Aimed at revolutionising how users browse, book, and attend events, the SPT app integrates cutting-edge features like facial verification and open banking, offering a seamless and secure user journey. Additionally, a dedicated module for event organisers enhances event management, ticket sales, and access to real-time analytics, ensuring a comprehensive ecosystem for both users and organisers.

Objective

Develop a user-centric hybrid application (Progressive Web App/Native App) for SPT that enables users to engage with events in a novel and secure manner, while providing event organizers with robust tools for event management and analytics.

Registeration

User Registration and Verification

Challenge: Implementing a secure, yet user-friendly registration and verification process.


Solution:
Utilising a combination of email/social media sign-ups with SMS-based verification, enhanced by auto-fill SMS verification codes and social media API integration for streamlined login experiences.

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Onboarding and Customisation

Challenge: Personalising the user experience from the outset.

 

Solution: An interactive onboarding process that captures user preferences and location for personalised event recommendations, utilising stored data to tailor the Discover Page.

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Discover Page

Challenge: Keeping the event discovery process dynamic and relevant.

 

Solution: A real-time updated home page featuring personalised event recommendations, enhanced by smooth integration of search and filtering capabilities.

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Event Browsing and Ticketing

Challenge: Providing a detailed, personalised event browsing experience with secure and versatile payment options.

 

Solution: Integration of detailed event pages with options for ticket purchase via facial verification, open banking, and card payments, ensuring user choice and security.

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Outcomes and Reflections:

  • Foundation for Future Projects: This website has laid the groundwork for ongoing collaboration with SPT, including the development of an app that’s gaining international attention.

  • Industry Recognition: The project has helped SPT gain recognition in the global event and security landscape, attracting interest from prominent names in the industry.

"Quick and thorough solution delivered on a plate. Thank you."

Jon Masters - Secure Port Technology Ltd
C0-Founder & COO

Specialising in

UI / UX Design for websites, portals & apps

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